How to Prepare for an Airhostess or Cabin Crew Interview?
Dreaming of becoming an air hostess or cabin crew? Airlines look for confident, skilled, and professional candidates who can make passengers feel safe and comfortable. If you’re planning to take an Air Hostess Course, you’re already taking the first step toward success. But to clear the interview stage, you need the right preparation and confidence. Let’s break it down step-by-step.
Eligibility Criteria​
Before applying, check if you meet the basic requirements:
- Age: 18 to 27 years (some airlines extend the upper age limit for experienced candidates).
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- Height: Minimum 155 cm for females and 170 cm for males (requirements may vary).
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- Education: Must have passed 12th grade from a recognized board.
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- Vision: Normal or corrected vision (no visible tattoos or piercings except for small ear studs for women).
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- Personality: A friendly attitude and presentable grooming are essential.
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If you meet these criteria, you are ready to move to the next steps.
Shortlisting Process of Cabin Crew
The journey starts with your online application on the airline’s career portal. Airlines shortlist candidates based on their resume, professional photo, and details shared in the application. Once shortlisted, you’ll receive an invitation for an assessment round or walk-in interview.
Real-life example: Ritika, an aspiring cabin crew member, made it to the shortlist because her resume was clear, and her photograph matched airline standards. Preparation matters even before the interview call comes.
Resume Tips for Cabin Crew
Ensure your resume is concise, clear, and focused on airline-related jobs. Highlight:
- Any customer service or hospitality experience.
- Communication skills and languages known.
- Teamwork and leadership roles (if any).
Keep it one page, professional, and avoid unnecessary design elements.
1) Professional Photograph
Your photograph creates the first impression. Airlines usually require a full-length and a passport-size photo with these guidelines:
- Wear formal clothes (white shirt, black trousers or skirt).
- Keep hair neat and makeup minimal.
- Stand straight with a natural smile.
Tip: Visit a professional studio instead of using casual phone pictures.
2) 60-Second Introduction
Prepare a short and crisp self-introduction to use during interviews and group discussions. Include:
- Your name, background, and education.
- Why you want to be a cabin crew member.
- A strength or unique quality that makes you suitable.
Keep practicing until you can say it naturally and with confidence, without it sounding memorized.
3) Group Discussion and Personal Interview
In group discussions, recruiters observe your teamwork, confidence, and communication. Speak clearly, stay calm, and respect other participants’ opinions.
Personal interviews often include questions like:
- Why do you want to work as cabin crew?
- How would you handle a nervous or angry passenger?
- Describe a time when you worked under pressure.
Airlines are looking for problem-solving skills and a positive attitude more than perfect answers.
4) English Language Proficiency
Good English skills are essential since cabin crew members deal with passengers from different countries. Practice speaking English daily, read aloud to improve fluency, and expand your vocabulary.
Tip: Join language classes if you’re not confident or practice with a friend.
Cabin Crew Grooming & Body Language Tips
Your appearance and posture can make or break your chances. Airlines want crew members who look confident and professional.
- Make sure your nails are clean and your hair is neat and well-groomed.
- Stand straight and maintain eye contact.
- Smile naturally
If you’re looking for an air hostess course in Kolkata, ensure the institute also trains you in grooming and personality development. These soft skills give you an extra advantage during interviews.
Boost Your Passenger Service Skills
As a cabin crew member, your primary role is to make passengers feel comfortable and safe. Airlines value candidates who:
- Stay calm under pressure.
- Can handle complaints politely.
- Show empathy to passengers’ needs.
You can practice these skills by working part-time in customer-facing roles like retail or hospitality.
Medical Fitness & Documents You’ll Need
You must pass a medical fitness test to ensure you are healthy enough for flying. The test usually includes:
- General health check-up.
- Hearing and vision tests.
- BMI check.
Keep your documents ready:
- ID proof and educational certificates.
- Passport (if you have one).
- Recent photographs.
Challenges Faced by Aspiring Air Hostesses
Many candidates face these common challenges:
- Nervousness during group discussions.
- Difficulty in maintaining grooming standards.
- Struggling with English speaking confidence.
The key is consistent practice and enrolling in a professional training program that covers these areas.
Sample Cabin Crew Interview Questions
Here are a few questions to prepare for:
- Why do you want to be a cabin crew member?
- How would you calm a passenger who’s scared of flying?
- What would you do if a colleague was being rude to a passenger?
Practice answering these questions with confidence and a smile.
Your Take-Off: Final Tips for Success
- Start preparing early, even before applying.
- Join a reputed Air Hostess Course to learn professional skills.
- Focus on grooming, communication, and customer service.
- Stay updated on airline interview patterns and dress codes.
With the right mindset and preparation, you can confidently step into your dream career as a cabin crew member
